Company Description
Welcome to HIGHVERN. We are an award-winning provider of private wealth, fund and corporate administration services.
Position
Key Accountabilities:
- Work closely with Client Directors on proactive entity management and maintenance from the late on-boarding stage through full structure life cycle, ensuring highest standards of service delivery.
- Ensure data and records of all entities are up to date, accurate and in line with documented requirements, policy and procedure.
- Delivery of all client work and client contact in line with Highvern’s vision and values and expected service standards, ensuring KPIs are up to date at all times.
- Excellence of communication with clients and 3 parties whether verbal or written; demonstrating technical awareness and cultural affinity as appropriate.
- Support highly effective fiduciary decision making incl thorough preparation of comprehensive and considered case input for discussion at Client Risk Forum, Investment Governance Forum and others as necessary.
- Highly effective liaison with 3 party service providers in execution of client needs and to build those relationships in support of future referrals.
- Up to date and accurate time recording helping to meet utilisation and profitability targets; demonstrating appropriate commerciality in all dealings.
- Undertaking appropriate reviews and workflows, addressing issues identified in a timely manner and sharing learnings with Client Directors and wider team.
- Seeing risk review actions through to satisfactory resolution, and ensuring all regulatory filings are carried out accurately, and on time.
- Skilled mentoring and knowledge share with more junior Client Management and Administration colleagues; role modelling appropriate group behaviours.
Requirements
- Ability to act independently but knowing when to escalate & seek guidance.
- Positive collaboration with all Private Wealth colleagues & wider stakeholders.
- Director of client entities/affiliate members where required.
- Ongoing compliance with all internal policies and procedures.
- Ongoing compliance with all relevant regulatory/legal requirements.
- Spotting cross-sell opportunities and liaison with Client Directors accordingly.
- Sharing of own client/structure knowledge with nominated alternates.
- Awareness and ability to act as fully effective nominated alternate for others.
- Maintenance of technical awareness and market developments.
- Effective contribution to group projects as necessary.
- Authorised client signatory in line with approved limits.
- Maintenance of CPD and up to date technical awareness.
- Occasional business travel subject to workload status.
Other information
- 5 - 10 yrs experience serving HNW international families.
- Good understanding of the issues facing HNW families and their structures.
- Proven ability in managing complex international fiduciary structures.
- Proven ability in working with related industry professionals.
- Full understanding of local trust & co. legislation and regulatory requirements.
- Good understanding of investments, property and other asset classes.
- Full awareness of Highvern policies and procedures.
- Highly effective and adaptive interpersonal skills.
- Collaborative team player.
- Strong awareness of KYC, AML, CFT and GDPR requirements.
- Good knowledge of and experience of working with NavOne.
- Good knowledge of doc. management principles and core MS Office apps.
Preferred Minimum Qualifications:
- STEP
- ICSA
- Accountancy
- Legal